Trouble ShootingQ: The hyperlink doesn't work.
A: You may not click on the hpyerlinked texts/images. Place your cursor exactly on the hyperlinked texts/images and try again. 2) Click the refresh button on your web browser to reload the page and try again.
Q: I can't view the image.
A: Click the refresh button on your web browser to reload the page and try again. 2) If you can not view images on the other sites either, check your internet settings and try again.
Q: I can't view FLASH animation.
A: Make sure you have installed FLASH player on your computer. Go to the Downloads section on this page to download the latest FLASH player. 2) If your internet connection is slow, you might need to wait for a short time before the animation can play.
Q: I can't view PDF file.
A: Make sure you have installed Acrobat reader, such as Adobe Reader on your computer. Go to the Downloads section on this page to download the latest Adobe Reader 2) If your internet connection is slow, you might need to wait for a short time before the PDF to be fully downloaded. 3. Sometimes the old PDF reader can not open the files of later version. Downloading the latest Reader application should resolve this problem.
Q: A pop-up window shows up asking me whether I should allow activeX, what should I do?
A: Click OK, allowing the activeX to activate on NeoPac Lighting Group web sites will not harm your computer or steal your personal information.
DownloadsWeb Browser
Go to here to download the latest Internet Explorer from Microsoft.
For the latest FireFox web browser, go to here. PDF Reader
To view PDF file, your have to install PDF reader on your computer, such as Adobe Reader . Flash Player
To view Flash content, your have to install Flash Player on your computer. Java
Some pages on NeoPac Lighting Group web sites require JavaScript. To view the expected effects on those pages, you have to install Java on your computer. Feed Back
To report broken or wrong links and other problems in using the web sites, click here . |
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